faq / support

All our preset collections are compatible with the NEWEST current subscription versions of the Adobe Lightroom Classic, Adobe Lightroom CC, and Adobe Photoshop/Camera Raw (ACR) apps.

All of our preset collections are also compatible with the current version of the Lightroom Mobile App, but MUST be installed in the subscription desktop version of Lightroom CC in order to sync to the mobile LR app. Watch a tutorial on that right here.

Please ensure your Adobe apps are up to date prior to purchasing, and you can always contact us at support to assist you in verifying compatibility.

After purchase, please refer to our Installation page for guidance on installing your Archipelago Presets.

Remember to always back up your downloaded ZIP file in case you need to recover your presets, or transfer them to a new computer.

Please see our Install Page for instructions on installing your set.

Our presets will work on most RAW or JPG file that can be imported into Lightroom. Our Presets + Profiles were developed and extensively tested on (but not limited to) RAW files from Canon, Nikon, Sony, Fujifilm, Pentax, and Leica.

Please note: The Xpedition Presets were designed to work exclusively with Fujifilm RAW files.

It is indeed possible to use your Archipelago presets in LR mobile. However, you will first need to install the presets in the desktop version of Lightroom CC (not Classic CC). We have created a simple video tutorial that explains exactly how to do all of this right HERE.

All Archipelago Presets & Profiles are designed to be used with RAW files. While you can use them on JPG files with often good results, the results will not be the same, and it is not their intended use.

Yes, the included files will work in both Lightroom and Photoshop/ACR. ACR (Adobe Camera Raw) comes installed with Photoshop. Unlike actions, you will access these in the Camera Raw panel when opening RAW files into Photoshop. Ensure your version of ACR meets the minimum version requirements for the set(s) you are considering. For more information on ACR, please visit the Adobe page. Please note, these are NOT Photoshop Actions.

All Sales are final, there are no refunds, exchanges or returns. Refunds for accidental multiple purchases will be subject to transaction fees. Please be sure that any Product you are purchasing is compatible with your software or camera files (requirements are listed on the Product page), there are no refunds, exchanges or returns for incompatibility. After purchase, Products are delivered as a digital download. We encourage you to make a backup copy of your downloaded Products, but no other copying or reproducing of Products is permitted. For more details please see our complete terms and conditions.

You are not allowed to share, distribute, copy, transfer, sell or re-license any of our Products or Services or solicit any other party except for Red Leaf to do so. You are also not allowed to modify or alter any Product or Service that you license and then resell it as your own product or service. Red Leaf will consider such conduct to not only violate these Terms & Conditions, but also as an infringement of Red Leaf’s intellectual property and proprietary rights and Red Leaf reserves our rights to take any necessary steps, including terminating or suspending your membership or ability to access private forums and/or asserting a legal action against you, in order to protect our rights.

If you purchase a license to use any Product or Service, you are acquiring a five (5) seat license authorizing a maximum of five (5) natural persons and/or computers within your organization to use that Product or Service. If you require additional seats, please contact us at support@archipelagopresets.com

If you have an account, you can LOG IN to your account and head to the ‘ORDERS’ tab.
Select the order you wish to recover, and select the ‘Download item’ button.
A new download of your presets will be sent to you.
Remember to always keep a backup up of the original ZIP files of your downloaded presets, in case you need access to them at a later date.

If you do not have an account, please visit our Orders Page for details on how to recover your order. Please note, you MUST include the order number for the sets you are requesting.

Each set definitely has its very own unique tones, and we have created the EXPLORE PAGE to help show the differences between them: If you haven't already, we would also suggest joining the ’Archipelago Collective' Facebook group, where you can do some research, and see the presets in action from our amazing & diverse group members. Here you can get a good sense of how the presets work across a very diverse field of images. Request to join and become part of our amazing community of supportive and welcoming photographers!

Profiles are different than presets in that the changes are 'built-in' to the profile. We have a web page you can check out that explains how profiles work.